Welcome to Your Fashion Zone. These Terms and Conditions govern your access to and use of yourfashionzone.in and your purchase of products through our website.

By accessing, browsing, registering on, or purchasing products from our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website.

1. About Your Fashion Zone

Your Fashion Zone is an e-commerce business that provides customers with the ability to browse and purchase products available on our website.

Business Name: Your Fashion Zone
Website: yourfashionzone.in
Email: info@yourfashionzone.in
Phone: 84335 68475
Registered/Business Address:
C21, Society Number 126, Old Mahada,
Vasant Vihar, Thane West – 400610,
Maharashtra, India

Throughout these Terms and Conditions, the terms “we,” “us,” “our,” and “Your Fashion Zone” refer to the business operating this website.

The terms “you,” “your,” and “customer” refer to any person who accesses or uses our website or purchases products from us.

2. Acceptance of Terms

By using our website, you confirm that:

• You have read and understood these Terms and Conditions.
• You agree to comply with these Terms and Conditions.
• The information you provide to us is accurate and complete.
• You will use the website only for lawful purposes.
• You are legally capable of entering into a transaction under applicable laws.

If you do not agree with any part of these Terms and Conditions, please do not use our website or place an order.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However:

• Product colours may appear slightly different depending on your device or screen settings.
• Product images may be for illustrative purposes where applicable.
• Product availability may change without prior notice.
• We reserve the right to correct errors, inaccuracies, or omissions in product information.
• We may update or modify product information at any time.

We do not guarantee that every product description, image, specification, or other website content will always be completely accurate, current, or error-free.

4. Product Availability

All products displayed on our website are subject to availability.

We reserve the right to:

• Limit the quantity of products available for purchase.
• Discontinue any product without prior notice.
• Cancel an order if a product becomes unavailable.
• Correct pricing or product information errors.

If an order is cancelled because a product is unavailable or due to an error, we will notify you and, where applicable, provide a refund for any amount already paid.

5. Pricing and Payment

All product prices displayed on the website are subject to change without prior notice.

The applicable price for your order will generally be the price displayed at the time you place the order, subject to any obvious pricing or technical errors.

Where applicable, additional charges such as shipping fees, taxes, or other applicable charges will be displayed during the checkout process.

Payments may be processed through third-party payment gateways. We do not directly store your complete payment card details on our website unless specifically stated otherwise.

You agree to provide accurate and valid payment information when placing an order.

6. Placing an Order

When you place an order on our website, you are making a request to purchase the selected product(s).

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or other available communication channels.

An order confirmation does not necessarily guarantee that the order will be fulfilled. We reserve the right to cancel or reject an order in circumstances including, but not limited to:

• Product unavailability.
• Incorrect pricing or product information.
• Payment failure.
• Suspected fraudulent or unauthorized activity.
• Incorrect or incomplete customer information.
• Delivery restrictions.
• Technical or system errors.

If we cancel an order after payment has been received, the applicable amount will be refunded through the appropriate payment method.

7. Shipping and Delivery

We aim to process and deliver orders within the estimated delivery time displayed on the website or communicated to you.

Delivery timelines may vary depending on:

• Delivery location.
• Product availability.
• Courier or logistics partner.
• Weather or natural events.
• Public holidays.
• Transportation disruptions.
• Other circumstances beyond our reasonable control.

Estimated delivery dates are not guaranteed unless specifically stated otherwise.

You are responsible for providing a correct and complete shipping address and contact information. We will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

8. Order Cancellation

Customers may request cancellation of an order by contacting us as soon as possible at:

Email: info@yourfashionzone.in
Phone: 84335 68475

Cancellation requests may not be accepted once an order has been dispatched or is otherwise in the fulfillment process.

If an eligible cancellation is approved after payment has been made, the applicable refund will be processed according to our Refund and Returns Policy.

9. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are governed by our Refund and Returns Policy.

Before purchasing a product, customers are encouraged to review the applicable return and refund conditions.

Products may be subject to specific return or exchange restrictions depending on their category, condition, packaging, hygiene requirements, or other applicable conditions.

For return or refund-related queries, contact:

Email: info@yourfashionzone.in
Phone: 84335 68475

10. Damaged, Defective or Incorrect Products

If you receive a product that is damaged, defective, incorrect, or different from what you ordered, please contact us as soon as possible after delivery.

We may request relevant information, photographs, videos, packaging details, or other evidence to verify the issue.

After verification, we may, where applicable, offer a replacement, exchange, refund, or another appropriate resolution in accordance with our Refund and Returns Policy.

11. User Account

Certain features of our website may require you to create an account.

You are responsible for:

• Providing accurate information.
• Maintaining the confidentiality of your account credentials.
• Keeping your account information updated.
• Not allowing unauthorized persons to use your account.
• Informing us if you believe your account has been accessed without authorization.

You are responsible for activities conducted through your account unless the unauthorized activity occurred due to circumstances beyond your reasonable control.

We reserve the right to suspend or terminate an account if we reasonably believe that it has been used fraudulently, unlawfully, or in violation of these Terms and Conditions.

12. Acceptable Use

You agree not to use our website to:

• Commit or facilitate any unlawful activity.
• Provide false or misleading information.
• Attempt to gain unauthorized access to our website or systems.
• Interfere with the security or operation of our website.
• Introduce viruses, malware, or other harmful technology.
• Copy, reproduce, modify, or distribute website content without authorization.
• Use automated systems to scrape or collect website information without our permission.
• Engage in fraudulent purchasing or payment activities.
• Abuse our return, refund, cancellation, or promotional policies.

We reserve the right to restrict or terminate access to users who violate these conditions.

13. Intellectual Property

Unless otherwise stated, all content available on our website, including:

• Logos
• Brand names
• Text
• Product descriptions
• Graphics
• Images
• Website design
• Layout
• Videos
• Icons
• Software
• Other website materials

is owned by, licensed to, or used with permission by Your Fashion Zone and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit our website content without prior written permission.

14. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, courier companies, analytics services, advertising platforms, and other service providers.

Third-party services may have their own terms and privacy policies.

We are not responsible for the content, policies, availability, security, or practices of third-party websites or services that are outside our control.

15. Promotions and Offers

From time to time, we may provide promotional offers, discounts, coupon codes, or other special offers.

Promotions may be subject to additional terms, including:

• Validity period.
• Product restrictions.
• Minimum order requirements.
• Usage limits.
• Customer eligibility.
• One-time or limited use conditions.

We reserve the right to modify, suspend, or cancel a promotion where permitted by applicable law.

16. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

• Available without interruption.
• Free from errors.
• Free from technical issues.
• Completely secure.
• Free from viruses or other harmful components.

Website access may occasionally be suspended or restricted for maintenance, updates, technical issues, security reasons, or circumstances beyond our reasonable control.

17. Limitation of Liability

To the extent permitted by applicable law, Your Fashion Zone shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or purchase of products, including losses caused by circumstances beyond our reasonable control.

Nothing in these Terms and Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

18. Force Majeure

We will not be responsible for failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include, but are not limited to:

• Natural disasters.
• Floods.
• Fires.
• Epidemics or pandemics.
• War or civil unrest.
• Government restrictions.
• Strikes.
• Transportation disruptions.
• Internet or telecommunications failures.
• Courier or logistics disruptions.
• Other unforeseen events beyond our reasonable control.

19. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect information provided by customers.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

20. Changes to These Terms

We may update or modify these Terms and Conditions from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any changes will be posted on this page along with an updated “Last Updated” date.

You are encouraged to review this page periodically.

Your continued use of our website after changes are posted constitutes your acceptance of the updated Terms and Conditions.

21. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes arising from the use of our website or purchase of products shall be subject to the jurisdiction of the competent courts having jurisdiction over Thane, Maharashtra, India.

22. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be modified or removed to the extent necessary, while the remaining provisions shall continue to remain valid and enforceable.

23. Contact Us

If you have any questions, concerns, complaints, or requests regarding these Terms and Conditions, please contact us:

Your Fashion Zone
Address: C21, Society Number 126, Old Mahada, Vasant Vihar, Thane West – 400610, Maharashtra, India
Email: info@yourfashionzone.in
Phone: 84335 68475
Website: yourfashionzone.in

We will make reasonable efforts to review and respond to customer queries within an appropriate timeframe.