Refund and Returns Policy

Thank you for shopping at Your Fashion Zone. We value your trust and are committed to providing you with a seamless shopping experience.

This Refund and Returns Policy outlines the terms under which you can return or exchange a product purchased from our website www.yourfashionzone.in.

1. Eligibility for Returns

To be eligible for a return or exchange, please ensure that:

The item is unused, unworn, unwashed, and in its original condition.
The product is returned in its original packaging with all tags intact.
The return request is raised within 7 days of delivery.

Note: Certain products such as personal care items, innerwear, customized products, or sale items are not eligible for return or exchange.

2. Return Process

To initiate a return or exchange:

Email us at info@yourfashionzone.in with your order ID, product details, and reason for return.
Our support team will review your request and provide return instructions.

Once your return is approved, you can send the item to our address:

Your Fashion Zone
C21, Society Number 126, Old Mahada, Vasant Vihar, Thane West – 400610, Maharashtra, India
Phone: 84335 68475

Please note that return shipping costs will be borne by the customer unless the product received is defective or incorrect.

3. Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within 7–10 business days.
If the item does not meet return conditions, we may reject the refund or offer an exchange.

Refunds are not applicable for:

Items damaged due to misuse.
Products returned without original packaging or tags.
Customized or clearance items.
4. Exchanges

We replace items only if they are defective, damaged, or incorrect.
If you need an exchange for the same product, please contact us at info@yourfashionzone.in with your order details.

5. Late or Missing Refunds

If you haven’t received your refund yet:

Check your bank account again.
Contact your credit card company or payment provider — it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us at info@yourfashionzone.in.
6. Contact Us

For any questions about our Refund and Returns Policy, feel free to reach out:

Email: info@yourfashionzone.in
Phone: 84335 68475
Address: Thane West – 400601, Maharashtra, India
🌐 Website: www.yourfashionzone.in